Returns & Exchanges

At Tommy Gun's Original Barbershop, we want you to be completely satisfied with your grooming essentials. If a product doesn't meet your expectations, you can return or exchange it within 30 days of purchase, provided it is in its original, unused condition.

1

Initiate Your Request

Contact our Guest Services team or visit your local Tommy Gun's location with your order number and proof of purchase to begin the return process.

2

Prepare the Package

Securely pack the unused items in their original packaging, ensuring all seals and labels are intact to qualify for a full refund or exchange.

3

Ship or Drop Off

Affix the provided prepaid shipping label to your package and drop it at any authorized courier location, or simply bring it directly to a barbershop counter.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing